Note: Working hours of the competent office for receiving and processing questions sent via e-mail are from 7.30 to 15.30 hrs on work days (Monday – Friday).
For urgent issues and emergency information, when the competent office does not work, you can contact the Information service of the Post of Serbia here.
Your request for information, as well as suggestions, compliments and objections, you can send through the following available channels of communications, in a manner that suits you best:
- By telephone, to Information service of the Post, on the number 0700 100 300 (here you can see how the Information service works and see the call prices);
- In writing, to the address of the Company:
Public Enterprise Post of Serbia
Takovska 2, 11120 Beograd, PAK: 135403
- in all post offices of the Enterprise.
Notification on the procedure for filing the complaints for the payment services customers is available here.