Description

Paid-reply mail is a service intended for senders, legal persons sending their catalogues, brochures, questionnaires, polls and other advertising material to a large number of different addresses and expecting response from the recipients. In order to use this service it is necessary to open a P.O. box in any delivery post offices where recipients' replies will arrive.
On address-containing side of the paid reply it is necessary to print two horizontal lines with an in-between text reading "Paid reply" ("Plaćeni odgovor") and address data: name of the company, number of P.O. box and name and number of the delivery post office.

The initial parcel may bi in one of the following forms:

• Letter,
• Envelope with a perforated part,
• Postcard with a perforated part,
• Flats with a perforated part, or
• Direct mail.

Paid replies may be in one of the following forms:

• Postcard,
• Order form in a postcard, or
• Letter.

Benefits for service users

You, as a sender have the following benefits:

• You communicate with recipients in a most direct way, through a paid reply
• Postage is paid only for replies delivered to your P.O. box
• Paid replies may be distributed to recipients in different ways: through newspapers, magazines, catalogues or by mail, namely by distribution of initial mail items containing the paid reply (initial item can be: letter, postcard, flat, direct mail or post-express item).

Special benefits that you may avail of if you are working with:

• Catalogue sale - stimulating clients to reply to order forms for goods or services from the catalogue
• Market research - convenient polling of /prospective/ users who send back filled-in questionnaires or responses to your poll
• Publishing - a possibility for readers to subscribe or re-subscribe through pre-franked postcards, in the form of order forms
• If you wish to enhance sales, we offer you a possibility to stimulate consumers, to win new buyers while keeping the loyal ones, through prize games (competitions) and coupons.

Recipient of paid-reply mail benefits from being enabled to send his response free from postage, by inserting it into letterbox, handing it over at post-office counter or to mailman.

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Prices

Prices are determined by the price list of postal services and money transactions service in domestic traffic.

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Contact

Any further information on parcel services may be obtained by contacting any PTT working unit or Postal service directorate, depending on territory of your residence.

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