The PE of PTT Communications “Srbija” has offered are a range of fringe benefits to the business customers, consisting of commercial discounts set forth in the agreements on business cooperation and based on the applicable price-list of postal services.
Considering the experience of almost two centuries, we provide a quick, safe and reliable transfer of postal items to any destination in the country and abroad.
A mighty and developed postal network containing 17 postal centres, 1503 post offices, 3.000 postal boxes, 16.339 PO boxes and 3.929 postmen is available to our customers.

Description

Types of lettermail services and their characteristics

Letterpost services include the following:

• Letter is a closed item, weighing up to 2kg, its contents being protected in a way it cannot to be taken out or damaged during its conveyance. Its minimum dimensions are 140×90mm, and sum of its length, width and height must not exceed 900mm, while the greatest of all such dimensions may not be over 600mm. If a letter is cylindrical, its length and two diameters may not exceed 1,040mm, while the greatest of all dimensions may not exceed 900mm, or minimum sum of its length and two diameters may be 170mm, in which case the letter’s length may be at least 100mm.
• Postcard is an open mail item, without envelope weighing up to 20g. Its minimum dimensions are 140×90mm, and maximum 150×105mm. Postcards are considered to be all types of picture postcards the dimensions of which correspond to those specified. A postcard not complying with the above specifications is charged as a letter.
• Printed matter (flats) is an open mail item, weighing up to 2kg, containing books, newspapers, magazines. Exceptionally, if its contents are indivisible, it may be up to 5kg and in domestic traffic up to 10kg. Dimensions of printed matter correspond to those of a letter.
• Cecogram is an open mail item in domestic and international traffic, weighing up to 7kg, containing printed matter intended for visually impaired persons. Its dimensions correspond to those of a letter.

You may hand over your letters in any post office and request one of the special or supplementary services, thus adding more convenience and better quality to the service.

Special letterpost services

Special services are chosen when posting an item at the post office, thus providing a special treatment of the item during its conveyance. It is mandatory to indicate your address on the special service items, unless it is marked “for competition”, “for bidding” and the like.

• Registered mail is a letterpost item with registered receipt number received in the post office along with a receipt when posting it, and upon its delivery, the addressee signes a proof of delivery.Registered items may consist of the following: letter, postcard, printed matter or cecogram.
• Insured letter is a closed letterpost item with registered receipt number and the insured value, received at the post office along with a receipt when posting it, and upon its delivery, the addressee verifies the proof of delivery. The indicated value must correspond to the real value of its contents.The insured letter is recommended if you want to send some valuable objects and important documents.
• COD (Cash on Delivery) letter is an insured letter which is delivered to its addressee upon collection of the COD amount on behalf of its sender.
• Advice of delivery item is an item for which the sender requires a written confirmation of delivery on a special form – ‘advice of delivery’. It can be any postal item for which the post office issues a receipt when posting it.
• Item with personal delivery is a special service which provides exclusive delivery of the item only to the addressee at the address.

Letterpost items – supplementary services

The letterpost services provided by the PE of PTT Communications ”Srbija“ are more complete with the supplementary services available in every post office of origin or destination.

Supplementary services provided upon sender’s request

• Redirecting of items to a new address, except for the court summons and letters sent as a part of an administrative procedure;
• Return of items from the post office of origin before dispatch;
• Inquiries for items with special service;
• Reception of advertising mail;
• Issuing of receipt for insured or COD letter;
• International business reply service;
• Collection of items at the customer's address;/li>
• Packaging and addressing of items and filling-in the forms;
• Poste Restante items.

Supplementary services provided upon addressee’s request

• Keeping of items with special service in the post office, up to 30 days;
• Delivery of registered mail into home mailboxes;
• P.O. boxes;
• Delivery of Poste Restante items;
• Delivery of items on a specified day, or at specified time;
• Delivery of items at a new address, except for court letters and letters sent as a part of an administrative procedure.

Correct addressing of letterpost items

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Time limits

Letterpost items shall be delivered in the following time limits:

• Two business days in the local delivery area;
• Three business days in the larger delivery area;
• Five business days in the largest delivery area.

These time limits for transfer and delivery shall not include the day of item receipt, Saturdays, Sundays, public and religious holidays and other non-working days, when the postal deliveries are not performed.

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Prices

Price-list of letterpost services in domestic traffic - business customers

Complete price-list of postal services and money transaction services in domestic traffic

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Contact

Depending on the territory on which you are located, you may contact some of working units of postal traffic or Postal Services Division for any further information on letterpost services.

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