The Post of Serbia provides services of money transfer to customers on the whole territory of the Republic of Serbia.

Description

Money order

If you want to send your money quickly and conveniently to the remittee in any place in Serbia, our services of "Postal money order" and "PostNet money order" are at your disposal. Your may pay your money in at any post office, and we will transmit it and deliver it to the remittee, at the address or at the counter, by choice.

Our money order services ensure you the following features:

• Fast and reliable money transfer;
• Accessible services to customers on the whole territory of the country;
• Easy money remittance and money withdrawal procedure;
• Conveniences both for remitters and remittees;
• Monitoring of the money order status via Internet or by using Call centers.

POSTAL MONEY ORDER is the service which enables legal or natural persons to send their money to the remittee (natural person) at any address in Serbia.
Natural person makes payment at any post office, and the money is paid out at the indicated address or at any post office, on the day following the date of receipt of the money order arrival notice.
Legal person, by choosing the Post of Serbia as their intermediary in money transfer operations, benefits from a unique advantage of maximum service accessibility, offered in the market exclusively by the Post of Serbia. Due to our capacities and our postal units' network, the Post of Serbia is the only agent capable of making the money accessible to all customers, at any address on the entire territory of the country.
The Post of Serbia developed this new technological solution, postal money order service, in order to improve and customize to customer's requirements. For remitters we developed easy and fast procedure of sending a money order as well as high quality of service, and for final users, money order remittee, we enabled convenient and available service on the entire territory of the country.

Instructions for sending money order to legal person

Advantages of this new technology

For legal persons:

• • Two ways of sending a money order, electronic and from a post office. In both ways, legal person doesn't have to fill separate forms and calculate the postage any more. The users who decide to send money order electronically, can find a form document for electronic money order, fill in necessary information and send it to an e-mail address postanskauputnica@jp.ptt.rs. Legal person can find a form for sending a money order on this web site or on the counter in a post office.
• Appliance of address cod, which is a necessary part of a remittee's address, allows absolute reliability of deliverance in a short time. You can see address cod of your clients on our web site or you can call our Call center 0700 100 300 (the price of a local call). The Post can help you in organizing your client's address cods base (contact telephone: 011/ 3346-388).
• Instructions for paying money order and postage you get from the Post now.
• Fast remittance to a final user. For most of users, money order is delivered as soon as the money order is received (payment realization), however time of delivery depends on delivery area (near, far and the farthest).
• Two ways of a money order remittance to a final user (specified in a contract): to his address or on the counter of the post office. If a legal person fills in additional information (mobile phone number), the remittee can withdraw money before he gets notification to his address.
• It is possible to inform about the money order status according to the number, by calling Call center 011/ 3 607 500, on our web site, or by sending an SMS: UPSTA (space) number of the money order to 2377.

Advantage for natural person:

• Fast remittance;
• Sending notification to client's address;
• Money is available in every post office if money order is not sent to an address;
• Safety. The information is sent electronically, so there is no possibility that money order gets damaged or lost.
• Informational privacy. Notification about a delivered money order has no information about the amount of money sent by a money order.

Information for the clients of The Post of Serbia who have signed contracts about the reception of postal money order

New technology conditions termination of these contracts and writing new ones. In order to replace the old forms with new ones in a short term, we ask you to contact us via mail on this e-mail: novcano@ptt.rs or via phone 011/ 3230-694, 3641-354.

Trial contract about the service of postal money order

POSTNET MONEY ORDER is the service of the fastest money transfer, intended exclusively for natural persons.
The payments are made in PosTneT post offices, and the money is paid out to the remittee at the counter of any post office or at the indicated address in the delivery area of the authorized post office, following the remitter's request. PosTneT money order guarantees you the immediate availability of the funds, i.e. the money is paid out to the remittee immediately after the remitter has made THE payment.
Post of Serbia informs via SMS the remittee about the payment of PosTneT money order, which is is paid out at the post office counter. The message is sent to the remittee 's mobile phone number, which remitter stated when he paid in the money, and it includes: the number of money order and information that the remittee can withdraw money at the counter of any post office. SMS notification service is free of charge for the users.
You can find information on the status of money orders: by calling the Call Center 011 / 3607500, on our website or by sending an SMS to short number 2377 in the format: PUSTA(space) number of PosTneT money order.

CASH EXPRESS

Cash express implies fast outward payment in cash at the address of the holder of current account open with Postal Savings Bank.
The procedure is very user-friendly. Call Cash Express service on telephone number 9809 and within 3 hours or at agreed time our couriers will bring money to your home address. Outward payments may be arranged from 8 a.m. to 5 p.m. on working days, and from 8 a.m. to 1 p.m. on Saturdays (in accordance with working hours of the post office of destination).
This service offers you a great comfort, particularly in those situations when you are for any reason prevented from visiting any of our offices.

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Delivery at the post office

You can find more details about delivery and delivery at the post office for your address here.

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Prices

Prices of money transfer in Serbia

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Contact

Any further information on money transactions may be obtained by contacting any PTT working unit or Postal Services Directorate, depending on territory of your residence.

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