Sending parcels abroad - Customs procedure

Sending parcels abroad

Send parcels to your customers, associates or business partners abroad.

Depending on the further purpose and type of goods you wish to send, there are different customs procedures, as well as post offices in which you can submit your parcels.                                 

Depending on the content and customs procedure, there are several ways to send the parcel.

Also, depending on the way you choose to send the goods i.e. parcel, different documents need to be submitted.

If you are a legal entity, in parcels for international traffic, you may send samples and promotional material, as well as goods of the commercial character.

Samples and Promotional Material

Postal items containing promotional material and samples can be submitted in any post office.

Along with the item, it is necessary to submit the following documentation:

  • “Statement for export of promotional material and samples” on the memorandum addressed to the “Customs Office Belgrade” (Novi Sad or Niš), Customs Outpost Office Belgrade (Post Office Novi Sad or Post Office Niš) depending on the territorial affiliation of the place of sending the parcel to the competent Customs Post Office. If a legal entity does not use a seal in his/her business, stamp certification on this document is not required;
  • Pro-forma invoice or other commercial, official or accounting document declaring the amount of goods on the memorandum (exclusively for the needs of the Customs Outpost of our county). If a legal entity does not use a seal in his/her business, stamp certification on this document is not required;
  • Completed Customs Declaration CN 23 form based on which the post office employee enters data into the application, in order to print data on the Parcel Label CP72 form and possibly the Appendix to that form, if the parcel contains more than six items.An example of the completed Customs Declaration CN 23 form can be downloaded here. The form must be filled in legibly, with a detailed description of the contents of the postal item, specified by type of articles contained therein, their weight and value (general descriptions of articles such as: "clothing", "footwear", "food products", etc.) are not allowed. In order to expedite customs clearance, the information must be completed in English, French or the language used in the country of destination. When submitting the parcel, the data on the articles filled in by the sender on the form are applicatively entered, and then the form Parcel Label CP72 and possibly the supplement to that form, if the parcel contains more than six articles, are printed. By placing their signature in the appropriate section of the form, the sender confirms the accuracy of the entered data.

Commercial Goods

If the parcel contains goods of the commercial character (goods intended for further sale), following documents are necessary:

  • “Single Administrative Document (SAD form)”, with mediation of Postal Forwarding Service;
  • Completed Customs Declaration CN 23 form based on which the post office employee enters data into the application, in order to print data on the Parcel Label CP72 form and possibly the Appendix to that form, if the parcel contains more than six items. An example of the completed Customs Declaration CN 23 form can be downloaded here. The form must be filled in legibly, with a detailed description of the contents of the postal item, specified by type of articles contained therein, their weight and value (general descriptions of articles such as: "clothing", "footwear", "food products", etc.) are not allowed. In order to expedite customs clearance, the information must be completed in English, French or the language used in the country of destination. When submitting the parcel, the data on the articles filled in by the sender on the form are applicatively entered, and then the form Parcel Label CP72 and possibly the supplement to that form, if the parcel contains more than six articles, are printed. By placing their signature in the appropriate section of the form, the sender confirms the accuracy of the entered data.

PostSped – Postal Forwarding Service to mediate the customs procedure

Choose PostSped – Postal Forwarding service and authorize the Post to represent you in the customs procedure. Depending on the manner you chose to conduct the customs procedure, the parcel can be submitted in several ways:

  • Submitting parcels with “SAD form” before customs procedure – parcels containing goods of the commercial character (goods intended for further sale) are submitted with “Single Administrative Document (SAD form)” for the purposes of conducting customs procedure, exclusively in customs post offices in Belgrade, Novi Sad, and Niš.
  • Submitting parcels without “SAD form” before customs procedure – all legal entities are enabled, with the mediation of Postal Forwarding service to submit the parcels in any post office. These parcels are followed by the documentation, which is necessary for the performance of the customs procedures in export.
  • Submitting parcels upon completion of the customs procedure – parcels that underwent customs procedure can be submitted in any post office, on the same day when the procedure was completed, with the “Single Administrative Document (SAD form)”.

Proper way to fill out forms

Example of a completed Parcel Label CP72 form. 

Statement for export of promotional material and samples