Services at request and services provided automatically

Storing of parcels in post offices up to 30 days is one of the services provided at the request of the recipient.

Services at the request of the sender

  • Redirecting parcels to a new address
  • Returning parcels from the Post of Origin, before dispatch
  • Claiming of parcels
  • Issuing additional proof of receipt
  • Issuing additional proof of receipt or its certified copy
  • Packing and addressing parcels and filling in the forms

Services at the request of the recipient

  • Storing parcels in post offices up to 30 days
  • Redelivering parcels
  • Redirecting parcels to a new address
  • Using of PO Boxes
  • Delivering “post-restant” parcels to the address
    *“Post-restant” is the address which implies delivery of items at post office counters.
  • Personal delivery of parcels
  • Issuing additional proof of receipt or its certified copy

Services provided automatically

  • Storing parcels for delivery, in accordance with the time limits prescribed by special terms (storage fee)
  • Repacking parcels with damaged content and composing a Note on the irregularity of the item
  • Returning undelivered parcels (charging return postage)
  • Receiving and recording warrants of attorney

More information on sending parcels within Serbia

Proper addressing of parcel items

Prohibited items

Packing instructions