Info - Service information

In accordance with the Decision declaring a State of Emergency, the PE Post of Serbia shall temporarily suspend the provision of Post Express services as of March 21, 2020. Also, starting March 20, 2020 the Cash Express service was suspended.

In the following period, the Post of Serbia will smoothly provide universal postal and payment operation services:

  • letterpost items weighing up to 2 kg;
  • court, administrative and misdemeanor proceedings documentation;
  • parcels weighing up to 10 kg;
  • postal orders (in domestic and international traffic), money orders in international traffic - Western Union, MoneyGram and PostNet orders;
  • payment operation services - payments to the current account, payments from the current account, payments of utilities and payment of liabilities (taxes, fees, etc.).

Temporary changes in the provision of services are implemented by the Post of Serbia in accordance with the measures in force and the relevant instructions, in order to preserve the health and safety of the citizens of the Republic of Serbia.

Smaller post offices will be temporarily closed as of March 20, 2020 in accordance with working conditions during the state of emergency. Customers are requested to use the postal services in the next nearest post office. You may find the list of post offices here.

In accordance with the measures we are continuously implementing to ensure adequate redistribution of work and protection of human resources, as of March 19, 2020 , some smaller receiving post offices will be temporarily closed. The customers are requested to use the postal services in larger post offices, the work of which is organized in accordance with the working conditions during the state of emergency. List of post offices can be found here.

Starting March 17, the PE Post of Serbia organized the operations of post offices in the state of emergency, as follows:

  • in post offices that have so far been open throughout the day, working hours will be organized between 10 am and 5 pm on weekdays, and on Saturdays from 10am to 2pm;
  • in post offices that also work on Sundays, working hours will be organized between 10am and 2pm;
  • Main post office in Takovska St. no. 2 in Belgrade will not be open 24 hours, but from 10 am to 5 pm on weekdays, and on Saturdays and Sundays between 10 am and 2 pm;
  • in smaller post offices where work was organized in one shift, working hours will not change (applies to post offices where only the work of counter service is organized);
  • in certain smaller post offices (post offices where the work of the counter and delivery services is organized), the opening hours will be from 10 AM.

Notification of any changes in working hours will be displayed on the front door of the post office.

Dear customers,

We would like to inform you that the number of customers shall be limited to the number of active counters in the counter hall.

Please keep a distance of at least one meter from each other.

In the case of crowds in the counter hall, please wait outside keeping the recommended distance.

Let's act responsibly. Thank you for your understanding.