Info - Service information

Post offices are operating regularly, as was the case before the state of emergency.

Capacities will be increased in all post offices on the days of pension payments, and the last two working hours shall be reserved exclusively for the payment of pensions to customers older than 65.

On Saturday, May 9, payment of pensions to customers older than 65 shall be organized between 1pm and 3pm, except in smaller post offices, when it shall be organized earlier, during the last two working hours of the post office.

The following post offices started operating: 11144 Belgrade 39 – Vojvode Stepe 298 ; 11192 Belgrade 50 – Milorada Draškovića 28; 11136 Belgrade 69 – Kosmajska 58 ; 11159 Belgrade 111 – Radnička 63B ; 21114 Novi Sad – Bulevar Jovana Dučića 13; 23254 Šurjan – Maršala Tita 7 i 34202 Grošnica – Oktobarskih žrtava 226.

Post Office 11282 Petrovčić – Dušana Vukasovića 1 has been temporarily closed.

On Friday, May 1, post offices at the border crossings, as well as the administrative crossings of Jarinje and Brnjak will be open.

On Saturday, May 2, 64 post offices will be open. The list of post offices can be viewed here.

On Sunday, May 3, 32 post offices will be open. The list of post offices can be viewed here.

The following previously temporarily closed post offices started operating: 22416 Ogar (Šumska 1), 23269 Мelenci (Zavod Banja Rusanda BB) and 21128 Novi Sad (Oslobodjenja 100), and the Post Office 23254 Šurjan (Maršala Tita 7) shall be temporarily closed.

PE Post of Serbia, Belgrade has, as a result of the declared state of emergency due to the public danger of spreading the infectious disease COVID-19 caused by the SARS-CoV-2 virus, and according to the Decision of March 15, 2020, published in the "Official Gazette of the RS" 29/20, undertook a series of activities aimed at minimizing the spread of this contagious disease and protecting the health of employees and customers, in accordance with the regulations in force and the recommendations of the competent state authorities, in order to provide conditions for healthy and safe work and to create preconditions for the functioning of the operation process of this Enterprise in a state of emergency. In this regard, the procedure for secure delivery of postal items during a state of emergency i.e. a special way of delivering postal items at the recipient's address has been regulated.

Delivery of postal items and telegrams at the address of the recipient during a state of emergency is made without direct contact with the customer (whether it is a recipient or another person who, under special regulations, can receive a postal item on behalf of the recipient), without entering the premises of the customer and in a manner of achieving the recommended physical distance at a minimum of two meters between the customer and the employee who is obliged to use personal protective equipment.

Registered letters, parcels, Post Express items and telegrams are delivered to the recipient's address without the contact with the customer wherever possible. In relation to the prescribed method of delivery (before the state of emergency), instead of the required signature of the recipient in the delivery list, the employee shall enter the name and surname of the recipient, as well as that the delivery was performed without the signature of the recipient, by writing in the following "without signature". The same procedure applies when performing the delivery to another person who, under special regulations, may receive a postal item or telegram on behalf of the recipient.

The procedure of delivery of postal items, regulated by the General Act of the Enterprise, remains unchanged even during the state of emergency.

As of Tuesday, April 21, post offices will be open weekdays from 9am to 4pm. The exceptions shall be post offices that worked less than 16 hours before the state of emergency, as well as post offices at border and administrative crossings, the working hours of which remain unchanged.