Info - Service information

Regarding some fake prize games that have appeared on social networks Instagram and Facebook, with unauthorised use od the word “post“ and a trademark, i.e. logo which the PE Post of Serbia uses, we hereby inform you that PE Post of Serbia is not organizing any prize game where the customers can win any prizes, such as mobile phones, smart devices etc.

In this regard, we would like to ask the citizens not to take part in any such games, and especially not to give their personal data (first and last name, address, phone number, e-mail address, personal identification number, ID number /passport number, bank account number, social network account, etc.), so that such data would not be misused by third parties, and Customers would not become victims of fraud and deception.

We would like to note that the Post of Serbia will continue to legally take all necessary measures and actions before the competent state authorities, in order to stop and legally prosecute such misuse.

You will be able to learn about any future prize games that the Post of Serbia will organize exclusively on our official internet site:, i.e. our official account on the social network Facebook:, all in compliance with the provisions of the Act on Games of Chance (“Official Gazette of RS“, no 18/20).

From Saturday, October 17 to December 31 this year, PE Post of Serbia, Belgrade, will carry out works on the investment maintenance of the Post Office 16103 Leskovac 3 building facade, located in Svetozara Markovića St. No. 1.

While the works are in progress and according to the Decision issued by the City Administration of the City of Leskovac - Department for Communal Housing Affairs, Traffic and Infrastructure, a temporary change to the traffic regime in the public area - the sidewalk - is established. The change includes the closure of a part of the public area - sidewalks in Svetoilijska, Svetozara Markovića and Bora Stankovića streets.

We thank the customers and citizens of Leskovac for their understanding.

During this period, Post Office 16103 Leskovac 3 will provide all services to customers within regular working hours, on working days from 7 am to 7 pm and on Saturdays from 7 am to 3 pm.

Public sale of the contents od undeliverable postal items will be held on October 8th, 2020, from 10 а.m. in Kralja Petra I St. No 2, Sremska Mitrovica.

The Post of Serbia, as a member of the Universal Postal Union, regularly receives and monitors information related to international postal traffic, and in order to provide accurate and timely information we would like to notify users of our services that there is still no full normalization of flows in international postal traffic.

In the conditions of the extended COVID-19 pandemic caused by the SARS-CoV-2 virus, the arrival of international postal material, both in quantity and in dynamics - does not take place in a way that corresponds to regular and undisturbed functioning. Unfortunately, this inevitably affects the recipients of shipments around the world, including Serbia, regarding uncertain arrivals and delays of shipments from international traffic.

In such circumstances, the Post of Serbia cannot in any way influence the work of foreign postal operators, nor be responsible for delays in the arrival of international shipments caused by the problems of the infectious disease pandemic. On its territory, the Post of Serbia provides services to users without any delay, and incoming items from international traffic are delivered to the recipient immediately after arrival and customs procedures, in accordance with the Law on Postal Services and other regulations governing the field of postal traffic.

Also, we draw the attention of our users to the fact that the status of international unregistered letter items, such as most items generated by e-commerce, cannot be tracked on the official websites of postal operators, and by choosing such a service users are left without information about the status of the expected item.

Since the Post of Serbia, through the mechanisms of cooperation with all international postal administrations, constantly makes maximum efforts to speed up the dynamics of arrivals of both registered and unregistered items, we ask the users of our services for patience and invite them to address our Contact Centre in case of any doubts.

Based on the Decree of the Official Gazette of the RS no. 108/2020 , the sale of the charity stamp "Children's Week" starts today, October 5, 2020 and will last until October 11, 2020.

The price of the charity stamp is 10.00 RSD.