Post of Serbia - Post of Serbia introduced parcel machines


Post of Serbia introduced parcel machines

The Post of Serbia has introduced a modern and practical solution for automated delivery of parcels – parcel machines or smart parcel boxes, which continues to increase the availability and security of delivery. The use parcel machines of the Post of Serbia started at 20 busy and easily accessible locations in Belgrade, Novi Sad, Niš, Kraljevo, Novi Pazar and Pančevo.

Another 400 postal parcel machines will soon be installed in all major cities throughout Serbia, where the largest number of parcels is delivered and where recipients of postal items are often not available at the address during most of the day.

Parcel machines are a fast, easy and smart delivery option, with numerous benefits for users. They enable practical shopping on the Internet, because by addressing the parcel machine, users can be sure that the parcels will be waiting for them in the selected parcel machine. It saves time, because users can direct parcels to the nearest parcel machines and pick them up at the time that suits them best, with the possibility of downloading parcels 24 hours a day, seven days a week.

Postal parcel machines are clearly and recognizably marked, have a modern design and maximally used space for postal items, while instructions for use are displayed on each parcel machine. This service of the Post of Serbia is available to registered and unregistered users, with and without a mobile application, with the use of all mobile phones, smart and classic. The data needed to download a parcel is sent to the mobile phone, and the download of the parcel by the user works on a simple principle - recipient receives a message that a parcel is waiting for him/her in the parcel machine, goes there, unlocks it via app or call and picks up the postal item.

Information on the service, the manner of use and locations of parcel machines is available on the website of the Post of Serbia, at the link In order to meet the needs of users, there is a possibility on the same link and we invite them to suggest locations for the installation of new parcel machines. The Post of Serbia has also prepared surprise gifts for the first users, which will be waiting for them in parcels machines with postal items.