About us - History

A brief overview of the history of the Post of Serbia

Tradition 182 years old.

For over one and a half centuries, the Post of Serbia has been the headquarters of communication among people and one of the main carriers of the technological, economic, and cultural development of the state and society.

The beginnings of postal services are related to the need for the safe and timely transmission of important messages by Serbian soldiers and rulers during the rule of the Turks, as well as unimpeded communication between the capital and provincial centres, the Sultan and the Porte, and the pashas and the viziers.

History of the Post in Serbia begins with transferring mail by horsemen, couriers - Tatars, later by stagecoaches, and eventually by rail, cars, steamboats and planes.

Pravitelstvuyuschi soviet (The Governing Council) organised the network for letter conveyance for the needs of the Serbian Army and public authorities during the First Serbian Uprising.

The first menzulans are opened for the transmission of oral and written statements for the needs of the state.

By the Imperial Edict of August 29, 1830, Serbia was granted, inter alia, the authorisation to organise the postal network for its own purposes.

On February 3, Prince Miloš issued a decree: "... Establish and regulate post offices and manage them ...".

The public postal traffic started on May 25 (June 7 according to the Gregorian calendar) 1840, with the first post office being opened in Belgrade and then in Kragujevac.

Ustroenie poshtanskog zavedenia (Establishment of the Postal Service) was published, as the first act of legislation to lay foundations for the basic principles of the Post as a public service.

The first telegram was dispatched from Kragujevac to Belgrade, introducing the telegraphic traffic in Serbia.

The Post Act was passed to govern the introduction and usage of postage stamps for postage payment, as well as the usage of postal coaches for the transport of postal items and passengers.

The Universal Postal Union (UPU) was established in Bern and Serbia was one of the twenty-two founding countries.

In Belgrade, the first telephone line was installed and the first telephone exchange made.

A machine for franking postal items was introduced.

1945 – 1951.
After the end of the Second World War, postal network and facilities were reconstructed and new ones built. General Directorate of the PTT traffic was established in 1951.

The Public Enterprise of PTT Communications "Srbija" was established as a public enterprise of postal, telegraph and telephone communications with assets in public ownership.

Public Enterprise of PTT Communications "Serbia" was transformed into Holding and the Enterprise for Telecommunications "Telekom Srbija" Jsc. was established as an independent economic entity.

The Post Express service was introduced.

The Certification Body of the Post of Serbia became the first official certification body in Serbia that issues qualified electronic certificates.

Express Mail Service, service for sending express items abroad, was introduced.

The Post of Serbia became the first postal administration in Southeast Europe that implemented the business and information system for the resource management of the Enterprise - SAP.

PostNET information and communication network in all business facilities was established and the technology and information system, PostTIS developed.

Postal Address Code - PAK of the Post of Serbia is included in the Universal Postal Code Database of the Universal Postal Union.

Post-Export service - export of goods was introduced, as an incentive for entrepreneurs to export goods of commercial character at affordable prices.

The reconstruction of the Regional Postal and Logistic Centres "Niš" and "Novi Sad" was completed at 4,500 square meters of business space.

Integration of two business units PTT KDS and PTT NET into a single business system PostNET.

Regional Postal and Logistics Centre "Belgrade" started operating at 28,000 square meters of modern business, warehousing and processing space. The testing period of automatic sorting of postal items has begun.

An automatic mail sorting system is linked to the unique PostTIS technology and information system, in which all units of the postal network are connected. The system of automatic sorting of postal items has been put into operation, which enables a higher level of quality of services and provides conditions for new logistic services.

Post of Serbia has started to provide exchange operations services, which enables citizens to buy and sell effective foreign money in authorized post offices throughout Serbia at favourable rates and without commission.

The Post of Serbia mobile android application has been uploaded on Google Play Store, the free download of which allow customers to call a courier, track the status of postal items, and obtain information on prices and closest post offices.

In cooperation with the postal administrations in the region, the Post of Serbia has started to provide PostPak service - an international COD parcel, which enables simple, fast and secure distribution of goods at affordable prices and the collection of COD amounts from the recipients.

In order to better interact with customers and improve corporate image, the official page of the Post of Serbia has been created on Facebook.

Within the project of reconstruction and construction of new postal and logistics centres, a new facility of 2,060 м2 was purchased for the needs of PLC “Kragujevac”, with the aim of expanding its capacities, modernizing technology and improving postal and logistics services.