RIA money transfer available in authorized post offices.
RIA money transfer is a service of sending money to or receiving money from abroad. The service of sending and receiving money is performed in cash, in RSD currency, at counters of authorized post offices.
List of post offices providing the RIA money transfer
Sending money via RIA money transfer
The Post provides services of sending money via RIA money transfer in RSD currency, at counters of authorized post offices. The service fee for sending money transfers is paid by the sender, in accordance with the RIA Pricelist.
The amount paid when sending the money transfer is converted into the currency of the destination country according to the RIA exchange rate at the time of money transfer payment.
The sender is obliged to notify the recipient of the sending of money transfer and provide him/her with the following information: the control number of the money transfer, first and last name of the sender, country of sending and the amount sent. Based on the received data from the recipient and the identification document, the money is then paid to the designated recipient.
The limit for sending money orders depends on the regulations of the destination country and cannot exceed 625,000 dinars.
Receiving money via RIA money transfer
The service of receiving money via RIA money transfer allows for the collection of money at post office counters within a maximum of 10 minutes upon the payment is made. The recipient does not pay the fee for receiving the money transfer.
Out-payment is made after the identification of the recipient on the basis of a valid identity document. On that occasion, the recipient communicates the control number, the expected payment amount, the sender's first and last name, as well as the country from where the money was sent.
The out-payment of money transfer is performed in RSD countervalue, in accordance with the RIA exchange rate, at the time the money transfer was paid abroad.
If the transfer is available for out-payment in a currency other than RSD, the Post may offer to pay out the money in RSD countervalue if the customer agrees with the offered payment terms.
Complaints
The customer can file a complaint electronically, at: brigaokorisnicima@posta.rs; by regular mail, at the following address: PE Post of Serbia, Belgrade, Services Function, Takovska 2, Belgrade, PAK 135403; via the corporate website of the Post of Serbia, or in any post office by filling in the appropriate form.