Letter can weigh up to 2kg
The Public Enterprise Post of Serbia, as a public postal operator, is a provider of universal postal services and has exclusive rights to provide reserved postal services.
Reserved letterpost services include the receipt, routing, transfer and delivery of letterpost items weighing up to 20 grams, as well as documents in judicial, administrative and misdemeanor proceedings and registered letterpost items, regardless of limits.
Priority letter is a non-registered letter in domestic postal traffic that is sent by the fastest route to its destination and is delivered, as a rule, by regular delivery.
Priority letter has priority over other types of non-registered postal items during delivery.
Base of the priority letter is rectangular in shape and has the label "Priority" in the upper left corner.
Priority letter can weigh up to 2 kilograms and must correspond to the following dimensions: the sum of length, width and height can be up to 900 mm, with the largest of these three dimensions being up to 600 mm. The smallest dimensions of a priority letter are 90x140 mm.
Registered letter
Registered letter is a registered postal item without indicated value, for which the sender is issued a Confirmation of posting, and which is delivered to the recipient with a confirmation of receipt.
Registered postal items have a receipt number with the letter "R" and a barcode at the top of the address side. Status tracking is performed based on the receipt number on the corporate website, in the Track&Trace section or by calling the Contact Centre at 0700 100 300.
It is not permitted to send money, securities, and other valuable items by registered letters.
When submitting a registered letter, the sender may also request the following services: Returning the return receipt for registered postal items and Delivery of postal items marked "Personal".
Insured letter
Insured letter is a registered postal item, insured up to the value indicated by the sender, which, as a rule, must correspond to the actual value of the postal item, i.e. the importance of the item for the sender, but it is also permitted to indicate a part of that value.
When submitting an insured letter, the sender may also request the following services: Returning the return receipt for registered postal items, Delivery of postal items marked "Personal" and Electronic confirmation of the delivery of postal items – SMS message.
COD letter
COD letter is a registered postal item with indicated value in Serbia that is delivered to the recipient, with mandatory prior payment of the COD amount in favour of the sender of that item.
COD letter is marked or labelled "OTK" in the upper left corner of the address side.
The sender is obliged to write the COD amount in numbers and letters on the right address side of the insured letter in the space between the recipient's address and the space for franking of the postal item.
The COD amount cannot be higher than the indicated value of the letter, except when it includes the postage amount. In the event that the COD amount is equal to the indicated value, only the COD amount should be indicated on the item.
The COD amount can be transferred to the sender by payment order and postal money order (in classic or electronic form).
When submitting a registered letter, the sender may also request the following services: Returning the return receipt for registered postal items and Delivery of postal items marked "Personal".
How to address a letter?
Proper addressing ensures safe and timely delivery.
Examples of proper addressing
Which articles are prohibited from being sent by mail?
Postal items must not contain: dangerous and harmful substances, objects the transfer of which threatens the health and life of humans and other postal items, narcotics, except when the recipient and the sender are authorized by law to traffic in drugs; live animals, money, coins, banknotes, other securities, precious metals and valuable pieces of jewellery, except in insured postal items, and other goods and object the transfer of which is prohibited by law and other regulations.