Letter - Service Description


Fast, safe, and reliable.The Post of Serbia ensures that your letters arrive to any part of the world.

Speed, security and reliability for your business items.

Letter means any written statement in closed envelope or any other item which corresponds to the letter terms regarding size and mass, even if it does not contain a written statement.

The maximum weight of the letter is up to 2 kg.

Letter size: the sum of length, width, and height – up to 90 cm, whereby the largest of the three dimensions can be up to 60 cm. The minimum size is 9 x 14 cm.

If the letter is in the form of a roll, the dimensions of the letter are as follows: the sum of the length and the two diameters may be at most 104 cm, with the largest of these dimensions being up to 90 cm. The sum of the length and the two diameters may be at least 17 cm, the length of the letter being at least 10 cm.

Envelope ensures that the content remains intact at all stages of the transfer. Only letterpost items containing greeting cards or postcards can be accepted in open envelopes.

These postal items can be accepted in the post office as insured letters or Small packets.

Examples of proper addressing

Delivery standards for priority letterpost items

Letterpost items not subject to customs clearance contain:

  • written statements;
  • public documents, commercial correspondence, business books or goods, legal and financial documents;
  • checks, bills, bonds, stocks, savings, payment card made out in the name of an entity, and other securities;
  • books, newspapers, and magazines whose senders are private entities;
  • printed material from the fields of culture, education, and science or documentation that is sent in accordance with international agreements;
  • the documentation related to international tenders and bids;
  • TV, film, or otherwise recorded news, as well as image and software features for indirect emissions through the mass media;
  • up to two SIM cards for mobile phones;
  • up to two original optical discs (CD, DVD, etc.).

What is forbidden to send in postal items?

Postal items must not contain: dangerous and harmful substances, objects whose transfer threatens the health and life of humans and other postal items, narcotics, except when the addressee and the sender are authorized by law for drug trafficking; live animals, money, coins, banknotes, other securities, precious metals and valuable pieces of jewellery, except in insured postal items, and other goods and object the transfer of which is prohibited by law and other regulations.

When sending postal items abroad, you need to find out whether the items you wish to send are prohibited for import into the destination or transit country.

The list of forbidden and conditionally accepted articles for import or transit through a specific country.

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